Giantex Recalls Blue Outdoor Lounge Chair After User Loses Finger; CPSC Warns of “Amputation Hazard”
The U.S. Consumer Product Safety Commission and Giantex announced a recall of about 1,155 blue Giantex outdoor lounge chairs (model NP10025NY) after a reported incident where a user’s finger was amputated while adjusting the backrest.
- Recall: About 1,155 blue Giantex lounge chairs, model NP10025NY, recalled for an amputation hazard.
- Hazard: A pinch point in the adjustment mechanism — one reported case led to a consumer losing a finger.
- Action: Stop using the chair immediately and contact Giantex for a full refund (prepaid return or destruction with photo proof).
- Sales: Sold on Amazon.com and Giantex.com from August 2023 through October 2025 for $75–$90.
What product was recalled and how to identify it
The recall covers a blue outdoor lounge chair made by Giantex with model number NP10025NY printed on the product packaging. The chair measures about 76 inches long, 23 inches wide and 13 inches high, with a five-position adjustable locking system and a backrest that adjusts from about 13.5 inches to 26.5 inches. The CPSC notice includes photos and details to help owners identify the recalled product.
Why the chairs are dangerous
The CPSC reports a pinch point in the chair’s adjustment mechanism that can trap fingers during normal use. Giantex confirmed a reported incident in which a consumer’s finger was amputated while adjusting the backrest; the commission classified the recall as an “amputation hazard.”
Scope of the recall and sales details
About 1,155 units are included in the recall. The chairs were sold online through Amazon.com and directly on Giantex.com between August 2023 and October 2025, with retail prices between $75 and $90. Buyers are advised to check packaging for the model number and discontinue use immediately if they own the recalled chair. See the full details on the CPSC recall notice.
What consumers should do now
The CPSC and Giantex instruct anyone who purchased this model to stop using the chair immediately to avoid further risk. Giantex will provide a full refund and offers two options:
- Request a prepaid return package and send the lounge chair back to the company.
- Destroy the lounge chair and provide photographic proof of destruction (for example: detach headrest pillow, cut fabric, and submit photos).
Follow the recall instructions on the CPSC recall notice and save photos, receipts, and any confirmation emails to speed processing.
How to reach Giantex
Giantex has provided consumer support for refunds and instructions:
- Phone: 844-242-1885 (toll free, available anytime)
- Email: support@giantex.com
Consumers can also look for recall information on Giantex’s website under the “RECALL INFORMATION” or product recall notice section.
Reporter’s note: what we checked and where the facts come from
This report draws on the official CPSC recall page (May 28, 2026) and media coverage. Coverage of the incident and recall details was reported by Fox Business and regional outlets (regional reporting). We confirmed the model number, dimensions, sales period, price range and consumer instructions from the CPSC recall notice.
Questions about retailer responsibility and oversight
The recall raises questions about how a dangerous product reached consumers and who bears responsibility. Giantex initiated the recall after the injury and the CPSC posted the notice. Online retailers, including Amazon, are expected to cooperate with recalls and notify customers; consumers can request records of sale and notification if needed.
Safety steps for owners and caretakers
Recommended actions:
- Immediately stop using any chair that matches the description and model NP10025NY.
- Do not attempt repairs: Do not alter or fix the adjustment mechanism yourself — the hazard occurs during normal adjustment.
- Protect vulnerable household members: Remove the chair from access by small children or elderly family members until it is returned or destroyed.
- Document everything: Photograph the chair, keep receipts or order records, and maintain copies of correspondence to expedite refunds.
Reporting other incidents
If you or someone in your community experienced a similar injury or a near miss with the chair, report it to the CPSC. The agency uses incident reports to determine further action, enforcement and prevention programs.
Local implications and practical advice for rural households
Economic and logistical impact: The recall affects about 1,155 low-price chairs; refunds should cover the purchase price but returning items can be a burden for rural households. If shipping a return is difficult, the destruction-and-photo option may be the fastest route to a refund. Keep copies of photos and any email confirmations.
Public safety and trust: Incidents like this can erode trust in low-cost imports and online marketplaces. Clear labeling, swift recalls, and transparent communication will be vital to restore confidence.
Documentation and source links
If you own a Giantex blue lounge chair that matches model NP10025NY, stop using it now. Contact Giantex for refund instructions: Phone: 844-242-1885 | Email: support@giantex.com. For full recall details see the CPSC recall notice.
“Stop using the chair immediately and contact Giantex for a full refund,” the recall advisory says.
